- All prices are in $USD

- We only accept credit card payments

- Your card will be billed discretely in the name given in our impressum

- All orders will be fulfilled by our authorized reseller Hightide Video




When can I download my movie?
Processing an order takes from 10 minutes to 8 hours. Once your payment is processed you receive an e-mail with a download link that remains valid for 10 days.

How long does it take to download a movie?
The file sizes vary from 450 to 800 MB. On broadband connections a download takes 10 to 90 minutes. Please do not order full-length videos on a very slow internet connection. We can not issue refunds if you're unable to download due to bad connectivity.

What software do I need to watch the movies?
Movie files will download in .zip format. After unzipping use one of the following players for playback:

Quicktime 7 | VLC Media Player | RealPlayer | Mplayer

Can I use Windows Media Player for playback?

How do I know if it works for me?
Download this sample file and find out.

Why do I get audio but no image?
Please upgrade or re-install Quicktime or use VLC Media Player. Windows ME users have to use VLC.

What are the movie specs?
Resolution: 720x576 pixels, full PAL
Video format: H.264, 2-pass encoding, 25 fps
Audio format: AAC, stereo, 32,000 kHz
Data rate: 1,550 kbits/s

What are your shipping rates?
Worldwide shipping is free.

How long does the delivery take?
Shipping may take up to 14 days, depending on where you live. European orders are shipped from within the EU, US orders from the US.

Do you offer discrete shipping?
Our DVDs are shipped blank and without cover in a neutral envelop. Boxed and covered versions are available through our wholeseller and in selected adult shops. Contact us for more information.

Will the DVDs play on my system?
We use highest quality DVD-R brand media to ensure best compatibility with current DVD players. Our DVDs are codefree and will play anywhere in the world. Depending on your geographical region, you will either receive a PAL or NTSC version.

What are the DVD specs?
Resolution: 720x576 pixels (PAL)/680x576 (NTSC)
Video format: MPEG2, 2-pass encoding
Audio format: Dolby Digital Stereo
Extras: Chapters, motion menus, trailer show
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